Privacy policy

Last Updated: November 18, 2025

Please read this Privacy Policy carefully before using bakba.com (the “Website”).
By accessing or using the Website, you acknowledge that you have read, understood, and unconditionally agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please refrain from using bakba.com.

This Privacy Policy applies to bakba.com and all associated online platforms (including but not limited to our official social media accounts on Facebook, Instagram, Twitter, and other channels), collectively referred to as “we,” “our,” “us,” “Bakba,” or “bakba.com.”

The policy describes how we collect, use, disclose, and protect your personal information through our Website and any offline communications (e.g., phone calls or emails). This Privacy Policy is incorporated by reference into our Terms of Service, which also govern your use of the Website.

1. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will take effect immediately upon posting the revised version on this page and will apply only to personal information collected after the effective date of the update.

If we make material changes to how we use previously collected personal information, we will seek your explicit consent where required by applicable law.

2. Disclosure of Personal Information

We may disclose your personal information if:

• Required by law, regulation, legal process, or governmental request; or
• Necessary to enforce our Terms of Service, this Privacy Policy, or to protect the rights, property, or safety of Bakba, our users, or the public.

3. Collection and Use of Personal Information

We collect personal information that you voluntarily provide when interacting with our Website or services. This may include:

• Full name
• Email address
• Shipping and billing addresses
• Phone number (if provided)
• Payment details
• IP address and browsing activity (automatically collected)

We use this information for the following purposes:

• To process, fulfill, and ship your orders
• To manage payments and coordinate with payment processors
• To respond to customer service inquiries
• To communicate with you about your account, orders, or policy updates
• To send promotional content (e.g., newsletters, new product alerts) — only with your prior consent
• To improve our Website, products, and user experience
• To develop marketing strategies and analyze customer behavior
• To detect, prevent, and address fraud, security issues, or violations of our policies

4. Payment Information

All payment transactions are processed through secure, PCI-DSS-compliant third-party payment providers (e.g., Stripe, PayPal, or similar).

We do not store your full credit or debit card details on our servers.

Any sensitive payment data transmitted during checkout is encrypted using industry-standard protocols, including SSL (Secure Socket Layer) and AES-256 encryption.

Payment information is retained only for as long as necessary to:

• Complete the transaction
• Comply with legal obligations (e.g., tax or accounting requirements)
• Resolve disputes
• Prevent fraud

After these purposes are fulfilled, the data is securely deleted or anonymized.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include:

• Compliance with the Payment Card Industry Data Security Standard (PCI-DSS)
• Use of SSL/TLS encryption for data in transit
• AES-256 encryption for stored sensitive data
• Regular security assessments and strict access controls

While we strive to use commercially acceptable means to protect your data, please note that no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security, but we commit to continuously improving our safeguards in line with industry best practices.

6. Third-Party Services

We may engage trusted third-party service providers to assist with essential functions, such as:

• Payment processing
• Email delivery (e.g., Mailchimp, SendGrid)
• Web analytics (e.g., Google Analytics)
• Customer support tools

These partners are granted access to your personal information only to perform specific tasks on our behalf and are contractually obligated not to use, share, or retain your data for any other purpose. We require them to maintain confidentiality and security standards consistent with this Privacy Policy.

7. Consent and Communication Preferences

• By placing an order, providing shipping details, or completing a transaction, you consent to our use of the relevant personal information solely for transactional purposes.
• For marketing communications (e.g., promotional emails), we will contact you only with your explicit consent.

You may withdraw this consent at any time by:

• Clicking the “unsubscribe” link in any marketing email, or
• Contacting us directly at [insert customer service email]

We will promptly honor your request and cease sending promotional messages.

8. Age of Consent

The Website is not intended for individuals under the age of 18.

By using bakba.com, registering an account, or making a purchase, you confirm that you are at least 18 years old or have obtained verifiable parental or legal guardian consent.

9. Use of Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Enhance your browsing experience
• Remember your preferences
• Analyze site traffic and usage patterns
• Deliver targeted advertising (where permitted by law)

You can manage or disable cookies through your browser settings. However, doing so may limit your ability to use certain features of the Website (e.g., shopping cart functionality).

For more details, please refer to our Cookie Policy.

10. Your Rights and Choices

Depending on your location (e.g., under GDPR or CCPA), you may have the right to:

• Access, correct, or delete your personal information
• Restrict or object to certain types of processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the information below. We will respond to verified requests within 30 days.

Questions or Concerns?

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or would like to report a concern, please contact us at:

Email: sales@bakba.com

Thank you for trusting bakba.com with your personal information.

Websit teams of use

Acceptance of the Terms of Use

These terms of use are entered into by and between You and Bakba. (“Company,” “we,” or “us”). The following terms and conditions, together with any documents they expressly incorporate by reference(collectively, “Terms of Use”), govern your access to and use of bakba.com, including any content, functionality, and services offered on or through bakba.com (the “Website”), whether as a guest or a registered user.

Please read the Terms of Use carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policies, found at support-privacy, incorporated herein by reference. If you do not want to agree to these Terms of Use or the Privacy Policies, you must not access or use the Website.

This Website is offered and available to users who 18 years of age or older and the over the age of majority in the jurisdiction in which you reside. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

In addition, you agree to our Messaging Terms and Messaging Privacy Policy

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter.

Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

Accessing the Website and Account Security

We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.

You are responsible for both:

Making all arrangements necessary for you to have access to the Website.
Ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.
To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete. You agree that all information you provide to register with this Website or otherwise, including, but not limited to, through the use of any interactive features on the Website, is governed by our Privacy Policies support-privacy, and you consent to all actions we take with respect to your information consistent with our Privacy Policies.

If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your user name, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms of Use permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
You may store files that are automatically cached by your Web browser for display enhancement purposes.
You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.
You must not:

Modify copies of any materials from this site.
Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.
You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website.

If you wish to make any use of material on the Website other than that set out in this section, please address your request to: sales@bakba.com.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

Trademarks

The Company name, the term BAKBA, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

Prohibited Uses

You may use the Website only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Website:

In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
To send, knowingly receive, upload, download, use, or re-use any material that does not comply with the Content Standards set out in these Terms of Use.
To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including, without limitation, by using email addresses or screen names associated with any of the foregoing).
To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm the Company or users of the Website, or expose them to liability.
Additionally, you agree not to:

Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Website, including their ability to engage in real time activities through the Website.
Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
Use any manual process to monitor or copy any of the material on the Website, or for any other purpose not expressly authorized in these Terms of Use, without our prior written consent.
Use any device, software, or routine that interferes with the proper working of the Website.
Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
Otherwise attempt to interfere with the proper working of the Website.

User Contributions

The Website may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Website.

All User Contributions must comply with the Content Standards set out in these Terms of Use.

Any User Contribution you post to the site will be considered non-confidential and non-proprietary. By providing any User Contribution on the Website, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose.

You represent and warrant that:

You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns.
All of your User Contributions do and will comply with these Terms of Use.
You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not the Company, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.

We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other user of the Website.

Monitoring and Enforcement; Termination

We have the right to:

Modify or Remove User-Generated Reviews:

We reserve the right to review, monitor, modify, or remove any product reviews or User Contributions posted on the Website at our sole discretion and without prior notice. This may include, but is not limited to, content that:

– Violates these Terms of Use, including the Content Standards.
– Contains misleading, fraudulent, or defamatory information.
– Promotes illegal activity or harmful behavior.
– Includes inappropriate or offensive language.
– Appears to be spam or posted in bad faith, including content intended to manipulate the Website’s review system or ratings.

By submitting a review, you acknowledge and agree that the Company may modify, summarize, or display reviews in a manner consistent with the Website’s purposes.

Disclose Information:

We may disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including intellectual property rights, privacy rights, or any applicable law.

Take Enforcement Actions:

We may take any action deemed necessary to enforce these Terms of Use or to comply with applicable laws, including, without limitation:

– Reporting violations to law enforcement or regulatory authorities.
– Suspending or terminating your account.
– Blocking your access to the Website.

General Disclaimer:

While we strive to monitor and enforce these policies effectively, we do not undertake to review all material before it is posted on the Website, nor can we guarantee prompt removal of objectionable content after it has been posted.

Waiver of Liability:

By using the Website, you waive and hold harmless the Company from any claims or liabilities arising from the removal, modification, or retention of reviews or other User Contributions, except as prohibited by applicable law.

Content Standards

These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, User Contributions must not:

1. Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
2. Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
3. Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.
4. Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use and our Privacy Policies support-privacy.
5. Be likely to deceive any person.
6. Promote any illegal activity, or advocate, promote, or assist any unlawful act.
7. Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person.
8. Impersonate any person, or misrepresent your identity or affiliation with any person or organization.
9. Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising.
10. Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

Copyright Infringement/DMCA Notice

We strive to comply with the Digital Millennium Copyright Act of 1998, as amended (“DMCA”), at all times and maintain a repeat infringer policy which may result in the termination of your right to use the Services if you violate such policy. If you believe that your work has been copied, posted or otherwise made available through the Services in a way that constitutes copyright infringement, please notify our DMCA Copyright Agent of your complaint, as set forth in the DMCA. Please consult the DMCA to confirm these requirements. You must provide our DMCA Copyright Agent with the following information in writing, to the extent required by the DMCA:

1. an electronic or physical signature of the person authorized to act on behalf of the copyright owner that is allegedly infringed;
2. a description of the copyrighted work that you claim has been infringed (or, if multiple copyrighted works on a site are covered by a single complaint, a representative list of the allegedly infringing works on the site);
3. identification of the material that is claimed to be infringing and to be removed, and information reasonably sufficient to permit us to locate the material (such as the specific URLs or links);
4. information reasonably sufficient to permit us to contact you, such as your address, telephone number and e-mail address;
5. a written statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and
6. a statement by you, made under penalty of perjury, that the above information in your notice and complaint is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Please be aware that the foregoing information in your complaint may be forwarded to the person who provided the allegedly infringing content. The foregoing information must be submitted to PerfumeVentures’ DMCA Copyright Agent as follows:

Bakba.
Attn. Copyright Agent
7811 Lemona Ave
Van Nuys, CA 91405
U.S.A.

Pursuant to Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability. If you believe that your material has been mistakenly removed or disabled pursuant to this section, you may submit a counter notice by notifying our DMCA Copyright Agent at the address provided above. Pursuant to Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material or activity was removed or disabled by mistake or misidentification may be subject to liability.

Reliance on Information Posted

The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.

This Website may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

Changes to the Website

We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.

Information About You and Your Visits to the Website

All information we collect on this Website is subject to our Privacy Policies support-privacy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policies.

Online Purchases and Other Terms and Conditions

All purchases through our site or other transactions for the sale of goods, services or information formed through the Website, or resulting from visits made by you, are governed by our Terms of Sale support-terms-of-sale, which are hereby incorporated into these Terms of Use.

Additional terms and conditions may also apply to specific portions, services, or features of the Website. All such additional terms and conditions are hereby incorporated by this reference into these Terms of Use.

Linking to the Website and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.

This Website may provide certain social media features that enable you to:

• Link from your own or certain third-party websites to certain content on this Website.
• Send emails or other communications with certain content, or links to certain content, on this Website.
• Cause limited portions of content on this Website to be displayed or appear to be displayed on your own or certain third-party websites.

You may use these features solely as they are provided by us, solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

• Establish a link from any website that is not owned by you.
• Cause the Website or portions of it to be displayed on, or appear to be displayed by, any other site, for example, framing, deep linking, or in-line linking.
• Link to any part of the Website other than the homepage.
• Otherwise take any action with respect to the materials on this Website that is inconsistent with any other provision of these Terms of Use.

The website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in these Terms of Use.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.

We may disable all or any social media features and any links at any time without notice in our discretion.

Links from the Website

If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

SMS Marketing / Text messages

If you elect to receive marketing text messages from us, either via our website or by sending a text message indicating your consent, you are providing your prior express written consent to receive recurring marketing or promotional Text text messages from us (each, a “Text Message”) sent through an automatic telephone dialing system. These may include cart abandon messages. Message frequency varies. This service is optional and is not a condition for purchase. You can opt out of receiving any further Text Messages from us at any time by replying “STOP” to any Text Message you receive from us.

For help, reply “HELP” to any Text Message you receive from us or email sales@bakba.com. In addition to any fee of which you are notified, your mobile provider’s message and data rates may apply to our confirmation Text Message and all subsequent Text Message correspondence according to your individual rate plan provided by your wireless carrier. Please consult your mobile service carrier’s pricing plan to determine the charges for browsing data and sending and receiving Text Messages. Under no circumstances will we or our affiliates be responsible for any Text messaging or wireless charges incurred by you or by a person that has access to your wireless device or telephone number. If your carrier does not permit Text messages, you may not receive the Text Messages.

Neither we nor the wireless carriers (such as T-Mobile) will be liable for any delays in the receipt of, or failure to deliver, any Text Messages, as delivery is subject to effective transmission from your network operator. Text Message services are provided on an “AS IS” basis. Data obtained from you in connection with any Text Message services may include your cell phone number, your provider’s name and the date, time and content of your text messages. We may use this information in accordance with our Privacy Policy to contact you and to provide the services you request from us. For more information on how we use telephone numbers, please read our Privacy Policy.”

If you change or deactivate the phone number you provided, you have an affirmative obligation to update your account information and the phone number(s) attached to your account to prevent us from inadvertently communicating with anyone who acquires any phone number(s) previously attributed to you, and any new phone number(s) you attach to your account may receive our standard marketing Text Messages unless you also unsubscribe via the above procedures.

Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COLLECTIVE LIABILITY OF THE COMPANY AND ITS SUBSIDIARIES AND AFFILIATES, AND THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE AMOUNT YOU HAVE PAID TO THE COMPANY FOR THE APPLICABLE CONTENT, PRODUCT OR SERVICE IN THE LAST SIX (6) MONTHS OUT OF WHICH LIABILITY AROSE.

The limitation of liability set out above does not apply to liability resulting from our gross negligence or willful misconduct.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, including, but not limited to, your User Contributions, any use of the Website’s content, services, and products other than as expressly authorized in these Terms of Use, or your use of any information obtained from the Website.

Governing Law and Jurisdiction

All matters relating to the Website and these Terms of Use, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of California without giving effect to any choice or conflict of law provision or rule (whether of the State of California or any other jurisdiction).

Arbitration of Disputes.

ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT AND EQUITABLE CLAIMS) BETWEEN YOU AND US OR ANY OF OUR AFFILIATED ENTITIES OR OURS OR THEIR AGENTS, EMPLOYEES, PRINCIPALS, SUCCESSORS, OR ASSIGNS ARISING FROM OR RELATING TO THESE TERMS, ITS INTERPRETATION, OR THE BREACH, TERMINATION OR VALIDITY HEREOF, OR THE RELATIONSHIPS WHICH RESULT FROM THESE TERMS (INCLUDING, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RELATIONSHIPS WITH THIRD PARTIES WHO ARE NOT SIGNATORIES TO THIS AGREEMENT), SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY JAMS before a retired judge in Los Angeles County, California under the applicable JAMS arbitration rules and will be administered by the before a single retired judge. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitration is subject to the Federal Arbitration Act, 9 U.S.C. sec. 1-16 (FAA), as amended. Any award of the arbitrator shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. The arbitration proceeding will be limited solely to the dispute or controversy between you and us. YOU ACKNOWLEDGE THAT YOU ARE GIVING UP YOUR RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY WITH RESPECT TO ANY SUCH CLAIM. Nothing in this Section shall be deemed to prohibit us from seeking an injunction or other equitable relief in any court of competent jurisdiction to protect or preserve ours or our licensors’ rights in and to intellectual property or confidential information.

CLASS ACTION WAIVER.

IN ANY DISPUTE, NEITHER YOU NOR ANY OTHER PERSON SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER AFFILIATES OR PERSONS, OR ARBITRATE ANY CLAIM AS A REPRESENTATIVE OR CLASS ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. YOU ACKNOWLEDGE THAT YOU ARE GIVING UP YOUR RIGHTS TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO ANY SUCH CLAIM(S).

Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

Entire Agreement

The Terms of Use, our Privacy Policies and Terms of Sale constitute the sole and entire agreement between you and Bakba regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.

All notices of copyright infringement claims should be sent to the copyright agent designated in our Copyright Policy above in the manner and by the means set out therein.All other feedback, comments, requests for technical support, and other communications relating to the Website should be directed to: sales@bakba.com

Teams of Conditions

Eligibility

The Mystery Giveaway is open to legal residents of the United States of America who are 18 years or older at the time of entry.

Employees of bakba, its affiliates, subsidiaries, advertising and promotion agencies, and their immediate family members are not eligible to participate.

Sponsor

The giveaway is sponsored by bakba.
This promotion is in no way sponsored, endorsed, administered by, or associated with any social media platform, including but not limited to Facebook, Instagram, TikTok, Google, and Reddit.

Entry Period

The giveaway begins on April 16, 2025, and ends on April 23, 2025, at 11:59 PM EST.
Entries submitted after the entry period will not be eligible.

How to Enter

To enter, participants must submit their email address through the provided link.

• Limit: 1 entry per person.
• Entries must be submitted in accordance with the instructions provided on the giveaway post or page.

Prizes

One (1) winner will receive a Mystery Unisex Fragrance Box worth $100.

• The prize is non-transferable, and no cash or other alternatives will be offered.
• bakba reserves the right to substitute the prize with another of equivalent value without prior notice.

Winner Selection and Notification

• The winner will be selected at random from all eligible entries received.
• The drawing will take place on April 24, 2025.
• The winner will be notified via email on the same day as the drawing.

If the winner cannot be contacted or does not claim the prize within 10 days of notification, bakba reserves the right to withdraw the prize and select a replacement winner.

Publicity

By entering, participants agree to allow bakba to use their name, likeness, and entry for promotional and marketing purposes across all platforms without additional compensation, unless prohibited by law.

Privacy

Personal information collected from participants will be used solely for the purposes of the giveaway and will not be shared with third parties, except as necessary for the administration of the giveaway.

For more information, please refer to our [Privacy Policy].

General Conditions

bakba reserves the right to cancel, suspend, or modify the giveaway if any fraud, technical failures, or other factors beyond bakba’s reasonable control impair the integrity or proper functioning of the giveaway.

bakba is not responsible for:

• Technical issues, malfunctions, or failures of telephone networks, computer systems, servers, or providers
• Software or email errors
• Lost or delayed entries caused by internet congestion or other connectivity issues

Limitation of Liability

By participating in the giveaway, participants agree to release and hold harmless bakba, its affiliates, subsidiaries, and their respective officers, directors, employees, and agents from any and all liability, injury, loss, or damage of any kind resulting from participation in the giveaway or from the acceptance, possession, use, or misuse of any prize awarded.

Contact Information

For any questions regarding this giveaway, please contact: sales@bakba.com

QUESTIONS?

If you have further questions, concerns, or would like to know more, you may contact us at any point.

Satisfaction Guarantee

Your Happiness Matters

We believe fragrance should be an experience you love. If something does not feel right, let’s talk – we are here to help.

We Are Committed to Finding the Best Solution

Fragrance is personal, and we want you to feel great about your purchase. If you have a concern about your order, contact us first. We will work with you to find the right solution – whether that is store credit, an exchange, or something else that makes sense.

Returns & Assistance

We generally do not accept returns, but in some cases, we may allow unopened full-size retail bottles to be returned within 30 days of receipt – if they meet our conditions and are pre-approved.

If you have a concern about your order, reach out to us – we want to help!

How to Get in Touch

Email: sales@bakba.com

Received the Wrong Item or Something Damaged?

Mistakes happen, and if your order arrives damaged or incorrect, let us know within 7 days so we can review the issue and make it right. If your order is lost or stolen, we will conduct a quick review before determining the best solution.

Fair Use & Policy Guidelines

We want to keep things simple and fair. While we are happy to assist, we may limit returns in cases of excessive claims or suspected misuse.

This policy does not override statutory consumer rights but sets forth the terms of our voluntary satisfaction program – built to ensure fairness for everyone.

Returns & Refunds

Important: Shipping addresses cannot be changed after an order has been placed. If you need to update your address, please cancel the order and re-order with the correct address.

 Returns, Exchanges, Replacements & Refunds –

WE DO NOT ACCEPT RETURNS.

Our Niche and Designer fragrance samples are 100% guaranteed by bakba to be genuine and authentic perfumes that are hand decanted from the original manufacturers bottle. We cannot guarantee products once they have been opened or used and therefore we do not accept returns.

Sometimes postal can be hard on your packages. In the event that you receive a damaged product in the mail, Email us right away (within 3 days of receiving your shipment) with the details and attach a picture of the product as you received it for a replacement.

*Replacements will only be issued if an accurate/clear picture of the damage is provided*

We are only human and we may make a mistake. In the event that you receive the wrong fragrance, Email us right away (within 3 days of receiving your shipment) with the details and attach a picture of the product as you received it.

*Replacements will only be issued if a picture of the full order/ a clear image of the incorrect fragrance is provided*

Please inspect your package upon receipt and contact us within 3 days of receiving the shipment if there are any issues with the order. We will not replace or exchange any items or orders 3 days passed the time of receipt.

All shipping fees paid to deliver the original order are non-refundable. Return shipping is the responsibility of the customer unless we made an error on your shipment or the goods arrived damaged. 

We kindly ask that you give 3-5 business days for this transaction to post to your account.

Cancellations – If the order has not been shipped out, Bakba can cancel the order. If the order has already

Shipping Policy

Last Updated: November 18, 2025

At Bakba, we are committed to delivering your orders quickly, safely, and reliably.
Please review the following shipping guidelines before placing your order.

Free Domestic Shipping

• Shipping is free for all orders shipped within the United States.

International Shipping

• We ship worldwide.
• Applicable shipping rates will be calculated and displayed at checkout for international destinations.
• Import duties, taxes, and customs fees (if any) are the sole responsibility of the customer. These charges are not included in your Bakba order total and are collected by the carrier or local authorities upon delivery.

⚠️ Note: We do not ship to third-party freight forwarders, package consolidation services, or shipping centers.

Order Processing & Fulfillment

• Orders are processed and shipped Monday through Friday, between 9:30 AM and 4:00 PM (local time).
• Orders placed before 3:00 PM on a business day are typically shipped the same day.
• Orders placed after 3:00 PM, on weekends, or on public holidays will be processed on the next business day.
• During major sales events or holiday periods, processing times may be extended due to high order volume.

Delivery Timeframes

• USA: 3–6 business days after shipment.
• International: Delivery times vary by destination and may take significantly longer due to customs clearance, local regulations, and carrier handling.

Occasionally, an item may sell out before our inventory system updates. In such rare cases, we will notify you immediately and work to fulfill your order as soon as possible.

Shipping Delays

Delays may occur due to:

• High demand during holidays or promotional events
• Carrier service disruptions
• Customs inspections (for international orders)

While we strive to meet estimated delivery windows, Bakba is not liable for delays caused by third-party carriers or unforeseen circumstances beyond our control.

Non-Refundable Shipping Fees

• All shipping fees paid for the original delivery are non-refundable, even if the order is later returned or canceled — except in cases where Bakba made an error.

Return Shipping

• Return shipping costs are the customer’s responsibility, unless:
  • Bakba shipped the wrong item, or 
  • The product arrived damaged or defective.

Transaction Posting Time

• Please allow 3–5 business days for any shipping-related adjustments or credits to reflect in your account.

Contact Us

If you have questions about your shipment, please contact us at:
Email: sales@bakba.com

Thank you for choosing Bakba!